Reference

Privacy Policy for your India account

spin24star gives you a clear account-data policy before you open an account: what we collect, why we use it, how cookies work, and how UPI, Paytm, PhonePe or…

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How we collect and use data

spin24star Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy covers the data you share with spin24star when you create an account, verify access, use the wallet, contact support, or adjust cookie choices. We collect details such as your name, mobile number, email, device signals, login records, payment references, and messages you send

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to us. We use that data to run your account, secure sign-ins, match UPI, Paytm, PhonePe or Google Pay references, answer privacy requests, and meet legal duties that apply in supported India regions. We do not sell your account data. Access and eligibility depend on local
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law and are available where local law permits. If a law, bank rule, or safety check requires longer storage, we keep only what is needed for that purpose.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Where to reach our privacy team

Privacy questions should not feel hidden behind general support. We keep separate paths for account-data requests, wallet-record questions, cookie concerns, and correction requests. Include your registered mobile number or email so we can match the account safely before we discuss personal data. We may ask for one extra check when the request involves wallet records or account access.

Team online

Email privacy desk

Send your request to the privacy email shown inside your account area. Use the subject line Privacy Request, mention your registered mobile number, and describe whether you need access, correction, deletion, or cookie help.

Account message path

Use the secure message area after signing in if your request includes wallet references, UPI IDs, Paytm entries, or PhonePe records. This keeps the conversation attached to your account instead of a public channel.

Document checks

If a request affects identity, withdrawals, or stored payment references, we may ask you to confirm ownership with a limited document check. We use that step only to protect your account data.

ACCOUNT SAFETY

How your data stays manageable

Our privacy work sits close to account security, wallet checks, and support handling. That means data is collected for a stated reason, shared only with teams or service partners who need it…

Data collection

We collect account and device data when you open your account, sign in, make a wallet action, or contact us. Each data point must support account access, safety checks, payment matching, service delivery, or legal duties.

Cookie controls

Cookies help keep your session active, remember language choices, and measure page errors. You can clear or block cookies in your browser, but some account functions may need session cookies to work safely.

Account security

We use login records, device signals, and verification steps to detect unusual access attempts. If we spot a risky pattern, we may pause sensitive actions until you confirm the account is yours.

Payment references

UPI, Paytm, PhonePe and Google Pay references are used to match wallet activity with your account. We store only the records needed for reconciliation, dispute handling, fraud checks, and legal retention duties.

Retention periods

We keep data for as long as needed to run your account, meet tax or legal duties, handle disputes, and protect the platform. When retention is no longer needed, records are deleted or anonymised.

Change requests

You can ask us to correct inaccurate profile details, explain stored account records, or delete data where the law allows. We verify your identity before making changes that affect personal or wallet data.

Privacy questions before you join

Before you open an account, you may want to know how data moves through our forms, wallet checks, cookies, and support channels. These answers focus on your privacy rights, our storage reasons, and how to contact us. If your request is account-specific, sign in first or include enough details for us to verify you safely.

We collect details needed to create and protect your account, such as name, mobile number, email, login records, device signals, and payment references. We also keep support messages you send so we can answer privacy requests.

Your mobile number or email helps us verify access, send account alerts, and match privacy requests to the correct account. We do not use those details to sell your data to outside advertisers.

Payment references are used to match wallet actions with your account and handle disputes or checks. We store only the records needed for reconciliation, fraud prevention, legal duties, and support queries related to your account.

Yes, you can ask for access to your account data or request correction of inaccurate details. We verify your identity first, then respond with the records or next steps allowed under applicable law.

Cookies keep your session active, remember basic preferences, and help us detect page errors. You can clear or block cookies through your browser, though some secure account features may need session cookies.

Retention depends on the record type and legal need. Account, payment, dispute, and security records may be kept while your account is active and for required periods after closure, then deleted or anonymised.

Yes. Access and eligibility depend on local law and are available where local law permits. Privacy rights can also vary by region, so we handle requests according to the rules that apply to your account.

Privacy Policy for your India account

Where to reach our privacy team

Email privacy desk

Account message path

Document checks

How your data stays manageable

Data collection

Cookie controls

Account security

Payment references

Retention periods

Change requests

Privacy questions before you join

01 What data do you collect when I open an account?

02 Why do you need my mobile number or email?

03 How are UPI, Paytm and PhonePe records handled?

04 Can I ask for a copy or correction of my data?

05 How do cookies affect my privacy choices?

06 How long do you retain my account records?

07 Does local law affect access to spin24star?

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